Have you noticed that sometimes what you need just falls into place or comes to you from an out-of-the-blue telephone call? Or you've bumped into someone on the street you've been thinking about? Perhaps you've met the perfect client or life partner, just by fate or being at the right place at the r[...]

Sometimes changing only a few words can make all the difference; sometimes it's more than a few words. But whatever the nature of the negative or conflicted relationship, this book will help.Have you ever felt like partners or colleagues constantly misunderstand what you are saying to them? Do you a[...]